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Is a bent/broken leg of OEM CPU covered by AMD guarantee (for AMD partner/reseller)?

Question asked by andreik77 on Dec 18, 2019
Latest reply on Dec 20, 2019 by andreik77

I bought an OEM CPU (AMD Athlon X4 840 FM2+ OEM) from a reseller. It was handed to me in sealed blister from another CPU (bigger) without filling. As there was not a microscope to check it I accepted my order without opening. When opened I saw some bent pins, one of them was bent up to the base. I tried to unbend it very carefully but without success - anyway the pin was broken.

I know that guarantee is a significant part in the overall CPU price.

The question is: is a bent/broken leg of OEM CPU covered by AMD guarantee (for AMD partner/reseller)?

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