AnsweredAssumed Answered

Many problems with RX 5700 - boost clocks, low gpu usage, blue screens and device hung directX error

Question asked by korzychxp on Dec 9, 2019
Latest reply on Jan 5, 2020 by magvearn

I have many of problems that RX 5700 have.

  1. Low GPU clocks, fluctuating from 1200 to 2000mhz. Low GPU usage/utilisation on 1080p games like Sniper Ghost Warrior 3. GPU usage in this game is 40% in many places and fps drops from 70 to 30. This is unplayable.

  2. ATIKMDAG.SYS bluescreen randomly

  3. when i use VSR and playing ubisoft games like NFS HEAT, Batllefield these are quitting in loading or in game with "directx device hung" error. I had this error year ago on nvidia too, but when i set pagefile to 8GB then this problem is solved. For RX5700 i set even 12GB pagefile and it can't help.

  4. The Surge 2: after changing video settings from high to auto, medium or low - sometimes appears crash "device removed"
  5. I played today Crysis 3 and of course low gpu usage and "dxcgi error device hung"


Full HD playing on this card is very hard.


Any help?


My system:

  • AMD RX 5700 XFX Ultra DD
  • Desktop
  • Windows 10 64bit 1909
  • Driver 19.2.1
  • 60hz monitor full hd eizo
  • B450 A pro newest bios
  • Ryzen 3600/X
  • Supremo 550W Gold
  • 2x8GB RAM Crucial Ballistic LT Sport 3000Mhz CL15