benwh095

AMD Product Verification Tool

Discussion created by benwh095 on Dec 8, 2019
Latest reply on Dec 9, 2019 by goodplay

Hey all so I know this has been an ongoing issue and I wanted to see if anyone's experienced the problem like this and knows of a possible solution:

 

I go to AMD rewards.

Enter in the Code from Best Buy email for the product I purchased (Ryzen 7 3700X - I believe it's eligible so correct me if I'm wrong).

Downloaded the AMD product verification tool.

Then ran the Installation

When I open the software I receive this message:

 

"Please download the PVT file again and launch once more."

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