AnsweredAssumed Answered

Navi gpu's not supported on freesync 75hz 1080p Dell se2717h/hx monitor.

Question asked by mikhonda2019 on Dec 4, 2019
Latest reply on Dec 27, 2019 by mikhonda2019

Hey to all concerned, if you own this monitor (Dell se2717h/hx) do not invest in a navi gpu. Just upgraded to a sapphire pulse rx 5700 from an msi rx 570 gaming x and anything outside of windows with drivers already installed, will not work with this display. No bios/uefi, no entering safemode, no AMD Cleanup Utility or DDU. It will not work with this monitor whatsoever. Only if i've already installed driver (whilst using my polaris card) and manually set the refresh rate to 60 or 75hz. Then i can put the navi card in and just boot to desktop, where it works seemingly normally. People have been reporting the same problem with this monitor and it is not vendor related. Was just helping another fellow on reddit that just built a system with ryzen 5 3600x and an msi 5700 xt who has the same monitor and of course since he had no os already installed (new build) was about to return the whole thing. And we are not the only ones.


The monitor has no firmware upgrade port so there is no use talking to dell. The onus is on AMD to push an update so the AIB partners can update their firmware and give us a Vbios fix.


It is absolute nonsense to buy a freesync monitor not even two years old and not have it supported by the latest freesync cards.


C'mon team red, we can do better.


P.S This is monitor error message:


When I boot the computer, I get a message: "The current input timing is not supported by the monitor display. Please change your input timing to 1920×1080, 60Hz or any other monitor listed timings as per the monitor specification"


This is monitor display specs:


Horizontal Timing Total - 2080
Horizontal Timing Display - 1920
Horizontal Timing Front Porch - 48
Horizontal Timing Sync Width - 32
Vertical Timing Total - 1119
Vertical Timing Display - 1080
Vertical Timing Front Porch - 3
Vertical Timing Sync Width - 5
Horizontal Timing Polarity - Positive
Vertical Timing Polarity - Negative
Interlaced/Progressive - Progressive
G.Pixel Clock (KHz) - 174500
G.Refresh Rate (Hz) - 74.9725
HDMI Link Status Monitoring - Disabled
Current Link Settings - Not Available