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Poor performance Nitro 5 AMD Ryzen 5 2500U AMD RX Vega 8

Question asked by midnight on Dec 3, 2019
Latest reply on Dec 16, 2019 by benman2785

Recently I bought a new 2019 Nitro AN515-42 with AMD Ryzen 5 2500U AMD RX Vega 8 inside. Laptop came without any OS so I had to pay extra for the installation of Windows 10 (explains why it didn't come with Acer's settings). The laptop lags a lot in simple games and even constantly crashes in The Sims 4 and doesnt want to launch any "heavy" games. I followed couple of tutorials, asked the same question in Acer Community;s forum, updated the drivers, installed Acer's software and yet the laptop still lags. That's pretty weird since the review I saw this laptop in had stable 30-40 fps in Far Cry 5, while my laptop crashes when I try to open it.