jurie

Windows 10 update crashes with AMD Radeon Driver HD8670M

Discussion created by jurie on Dec 2, 2019
Latest reply on Dec 8, 2019 by jurie
Hi ...,
I changed the Windows operating system on a notebook from version 1806 to 1906 using "Media Creation Tool". The upgrade process got stuck at 47%. After I evaluated the log file an error message was displayed in which the video driver AMD Radeon HD8670M was marked as faulty. Because of this message, I deleted the video driver. A "Microsoft Basic Graphics Driver" was installed. The upgrade then went through without an Error.
Afterwards, I downloaded and tested all the drivers for my graphics card from the AMD download page. For all drivers, my notebook crashed after starting. I have not found a suitable NVIDIA Driver for my Notebook.
regards Juergen

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