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No sound with RX580 hdmi to TV

Question asked by mejia_david on Nov 30, 2019

I am trying to get audio through HDMI to a Samsung TV.

 

PC parts:
AMD Ryzen 5 2nd Gen 3400X
MSI Radeon RX580 8Gb
MSI Carbon x370 Gaming Pro (BIOS up to date)
16Gb RAM
Windows 10 x64 - 1909 (up to date)
Adrenalin 2019 Edition 19.9.2(WHQL) also try with Adrenalin 2019 Edition 19.11.3

 


Here are the details and issue:

 

Without GPU: If I use integrated graphics rx vega 11, the sound works fine hdmi to TV.
With GPU: If I connect hdmi to tv, video works fine but no audio, I have try both hdmi ports on rx580.
I have tried with both drivers, using DDU to switch between drivers.
With GPU: If I go to the sound icon, I can only see Digital Audio(S/PDF), I cannot see the TV listed as an option for audio output.
Without GPU: If I use the integrated graphics, If I go to the sound icon, I can see the TV as default and the Digital Audio(S/PDF).
I have another rx580, and the same issue with both cards.
With GPU: If I plug an USB headset, audio works fine through USB.
With GPU: if I go to device manager, under Sound..., there is only 1 device listed.
When I go to Radeon settings, System, Software: AMD Audio Driver Version: 10.0.1.12

 

Initially Y built the PC with all the parts listed, when I notice that there was no audio,
I uninstall the GPU and use integrated and the sound worked without GPU.
I then went to safe mode, use DDU, uninstall drivers and shut down, I reinstall the GPU but same issue, no audio.

 

Any help will be greatly appreciated!

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