jurisicsantiago

Radeon HD7770 - Display but no usage of GFX

Discussion created by jurisicsantiago on Nov 22, 2019

Hello fellas,

I am having some trouble with my video card, an AMD Radeon HD 7770 1GB DDR5 graphics processor.

 

The issue is the following:

I installed the corresponding drivers for the card and get display on my TV. Nevertheless, my PC does not recognise it as a display adapter, but only as a VGA adapter. For example, I can run CS:GO with my motherboard integrated graphics card, but when I switch to my AMD card, the game crashes before even starting. It happens with all my games.

 

The problem is that my PC recognises the card, but does not use it!!! And I really don't have a clue on what could be causing the issue. I installed the latest AMD drivers for my card and also the latest drivers for my processor.

 

I would really appreciate your help, I've been like this for two months already and it's a real pain in the a**.

 

Here are my PC specs:

 

Computer

BANGHO OPTIMA G500
System ManufacturerBANGHO
System ModelOPTIMA G500
System TypeDesktop
Motherboard ManufacturerGigabyte Technology Co., Ltd.
Motherboard ProductB75M-D3V
BIOS VersionBIOS Date: 11/13/12 10:28:48 Ver: 04.06.05
SMBIOS Version2.7

Operating System

Microsoft Windows 7 Ultimate (64-bit)
OS Build6.1.7601
LocaleSpanish (Argentina)
Windows DirectoryC:\Windows
System DirectoryC:\Windows\system32
.NET Framework Versions2.0.50727.5420, 3.0.30729.5420, 3.5.30729.5420, 4.0.0.0, 4.6.01590
Default Internet BrowserInternet Explorer 11.0.9600.19507
Installed Internet BrowsersGoogle Chrome, Internet Explorer 11.0.9600.19507

Processor

Intel® Core™ i7-2600 CPU @ 3.40GHz
ManufacturerGenuineIntel
DescriptionIntel64 Family 6 Model 42 Stepping 7
Architecturex64
# of Cores4
Processor Base Frequency3801 MHz
Current Voltage1.8
Level 2 Cache1024 Kb
Level 3 Cache8192 Kb
Processor Id0x206A7
Revision10759
AvailabilityRunning at full power

Chipset

Intel® 7 Series/C216 Chipset Family

Graphics

Intel® HD Graphics
Adapter CompatibilityIntel Corporation
Video ProcessorIntel® HD Graphics Family
Resolution1920 x 1080
Bits Per Pixel32
Number of Colors4294967296
Refresh Rate - Current59 Hz
Refresh Rate - Maximum75 Hz
Refresh Rate - Minimum59 Hz
Driver ProviderIntel Corporation
Driver Version9.17.10.4229
Driver Date26/05/2015
Adapter DAC TypeInternal
Adapter RAM3,00 GB
AvailabilityRunning at full power
StatusThis device is working properly.
LocationPCI bus 0, device 2, function 0
Device IdPCI\VEN_8086&DEV_0102&SUBSYS_D0001458&REV_09\3&11583659&0&10

Audio

Realtek High Definition Audio
Driver ProviderRealtek Semiconductor Corp.
Driver Version6.0.1.6662
Driver Date19/06/2012
Device IdHDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&1F81EEAB&0&0201

Networking and I/O

Realtek PCIe GBE Family Controller
ManufacturerRealtek
AvailabilityRunning at full power
StatusThis device is working properly.
InstalledTrue
MAC Address90:2B:34:57:88:03
Service NameRTL8167
Driver ProviderRealtek
Driver Version7.88.617.2014
Driver Date17/06/2014
Device IdPCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&1828E751&0&00E4
Revision06

Memory

7 GB
Physical Memory - Total7 GB
Physical Memory - Available3,86 GB
Virtual Memory - Total13,93 GB
Virtual Memory - Available10,22 GB
Page FileC:\pagefile.sys
Page File Space6,94 GB

Storage

SAMSUNG HD321HJ ATA Device
Capacity298,09 GB
Firmware Version1AC01118
Serial Number31535233394a5a30363134363936202020202020
Partitions1
Driver ProviderMicrosoft
Driver Version6.1.7601.19133
Driver Date21/06/2006
Device IdIDE\DISKSAMSUNG_HD321HJ_________________________1AC01118\5&38099D0B&0&1.0.0
D:
File SystemNTFS
CompressedFalse
Capacity297,99 GB
Free Space81,75 GB
WDC WD3200AAJS-56B4A0 ATA Device
Capacity298,09 GB
Firmware Version01.03A01
Serial Number2020202057202d44435754414131383230383439
Partitions2
Driver ProviderMicrosoft
Driver Version6.1.7601.19133
Driver Date21/06/2006
Device IdIDE\DISKWDC_WD3200AAJS-56B4A0___________________01.03A01\5&2777C19&0&0.1.0
C:
File SystemNTFS
CompressedFalse
Capacity297,99 GB
Free Space163,67 GB
Generic- Compact Flash USB Device
Firmware Version1.01
Partitions0
Driver ProviderMicrosoft
Driver Version6.1.7601.19133
Driver Date21/06/2006
Device IdUSBSTOR\DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01\8&BC7C096&0&058F63646476&1
Generic- MS/MS-Pro USB Device
Firmware Version1.03
Serial Number3
Partitions0
Driver ProviderMicrosoft
Driver Version6.1.7601.19133
Driver Date21/06/2006
Device IdUSBSTOR\DISK&VEN_GENERIC-&PROD_MS/MS-PRO&REV_1.03\8&BC7C096&0&058F63646476&3
Generic- SD/MMC USB Device
Firmware Version1.00
Partitions0
Driver ProviderMicrosoft
Driver Version6.1.7601.19133
Driver Date21/06/2006
Device IdUSBSTOR\DISK&VEN_GENERIC-&PROD_SD/MMC&REV_1.00\8&BC7C096&0&058F63646476&0
Generic- SM/xD-Picture USB Device
Firmware Version1.02
Partitions0
Driver ProviderMicrosoft
Driver Version6.1.7601.19133
Driver Date21/06/2006
Device IdUSBSTOR\DISK&VEN_GENERIC-&PROD_SM/XD-PICTURE&REV_1.02\8&BC7C096&0&058F63646476&2

 

Best regards,

Santiago.

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