How long does AMD take to respond to a warranty claim?

Discussion created by skave on Nov 22, 2019
Latest reply on Nov 26, 2019 by skave

Hello !

10 days ago i sent a warranty request to AMD because of issues with the fréquencies od my R5 3600. Few hours after, I received an automatical mail with a Ticket number in. But i have no news since 10 days.
Need I to sent a new request or it's a normal delay for a warranty asking ? If it's normal,
how long does it take on average ?

Thanks, and sorry for my low level in English.