AnsweredAssumed Answered

Radeon 5700 with Razer Core X chroma not detected on XPS 13 7390

Question asked by malc on Oct 30, 2019
Latest reply on May 29, 2020 by malc



I have a new XPS 13 7390 with i7-10510U, 16GB RAM and all the standard laptop specs. I tried to install the AMD Radeon 5700 via Razer Core X chroma using Thunderbolt but the AMD adapter is shown with error in the device manager, therefore not detected by the AMD Radeon settings.




I made two attempts, each on a fresh Windows installation with all necessary drivers, firmwares, BIOS and updates installed beforehand.




I also tried to remove all traces of AMD driver settings with Revo uninstaller and DUU in safe mode.




Could anyone please shed some light?




Thanks in advance!