AnsweredAssumed Answered

New 2700x does not show all memory in windows that is available in BIOS

Question asked by lowpost99 on Oct 28, 2019
Latest reply on Nov 2, 2019 by hardcoregames™

My motherboard Aorus X570 Elite Wifi and latest BIOS see all 32GB  (2x16GB DDR4 3200 GSKILL RGB ) in the status window of the BIOS.   Windows 10 however only displays 16GB is available.  Checked Ram used on boot; none used.  No onboard video available to disable.  Running in dual-channel, CPU memory controller only sees 16GB, MOBO see it all.  Is the CPU a single case defective unit?  Do I need to open a warranty case and get a replacement?