AnsweredAssumed Answered

RX 5700 XT CRASH, FREEZES, LOW PERFORMANCE

Question asked by chitosforest on Oct 23, 2019
Latest reply on Oct 24, 2019 by amdmatt

I have a problem with the Sapphire NITRO Radeon RX 5700 XT. She regularly turns off in a black screen. It operates at frequencies of video poison and memory much lower than stated.
Its fans either work at very low speeds or at maximum speeds and sometimes without load, they begin to work at maximum speeds, during PC downtime. I can’t control the speed of the fans or the frequency of the core and memory robots, I tried Radeon ™ Software and MSI Afterburner. This is a new card. I use it for 2 days. Are my problems due to software or hardware? AND IF THIS IS A SOFTWARE PROBLEM WHEN DO YOU FIX IT?

In some games, performance is very low (Battlefield 4) and in some, the screen goes blank (Batman: Arkham Knight).
My system: I5-8600k, 16 gigabytes of RAM, power supply Enermax Revolution Xt II 650 Watt, Windows 10 64bit, motherboard z370 a pro msi. Radeon-software-adrenalin-2019-19.10.
Google translator from russian.

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