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AMD 3700x, ASUS x570 TUF gaming, 2xF4-3600C15D-16GTZ (4x8GB), B1 RAM slot problem

Question asked by userusek on Oct 17, 2019
Latest reply on Oct 17, 2019 by userusek

I have a problem with memory support in memory slot B1. The memory modules are functional because they all work correctly in the other three memory slots. The problem starts when I insert the memory into the B1 slot (closest to the processor). I cannot turn on the computer when the XMP profile is loaded. After a few reboots, the computer turns on from memory with a default frequency of about 2000MHz. The maximum frequency is 3200 for the B1 slot but still memtest shows a lot of errors. Slot B1 does not work correctly. Others work fine. Is it the motherboard or processor fault? What should I give back for warranty?