AnsweredAssumed Answered

RX 5700 XT - Still get black screens daily

Question asked by braiven on Oct 12, 2019
Latest reply on Oct 14, 2019 by amdmatt

I still get black screens (Probably driver crashes?) With the RX 5700 XT every day. My two monitors randomly get a black screen and only the sound continues for a while. I have to restart my PC almost every time with the power button then, because I'm not getting a picture back. I also have to turn off hardware acceleration in every program I run, otherwise I get a black screen every 10 min. I tried everything to fix it, driver or windows related, and please don't give me solution help, because I really tried everything possible and with professional help as well. I get the issue with EVERY driver patch so far. When is AMD planing to do something about it? This is unacceptable! I feel betrayed, not gonna lie about that, especially because it's my first AMD card and I bought a freesync monitor for it.

I need to know if someone else still have these issues with this card.