AnsweredAssumed Answered

RX590 crashing black screen when playing certain games.

Question asked by avarice13 on Sep 29, 2019
Latest reply on Dec 22, 2019 by jalenc06

This has been an intermittent problem, it'll go away for a few weeks at a time and then resurface. I have the Fatboy RX590 8GB edition and it usually only occurs while I'm playing Final Fantasy XIV. Both my monitors will go black, flicker a few times and then go into sleep mode as if there is nothing to be displayed. The sound still plays and I can tell from the sounds that inputs from my keyboard still register so I know the game, and the rest of my PC has NOT crashed.

 

Here is my entire PC specs

Coolermaster Masterbox Pro 5 RGB case

Asus B450F motherboard

Ryzen 7 2700x with Wraith Prism cooler

16GB Gskill TridentZ DDR5 RGB RAM

Radeon RX590 8gb Fatboy graphics

 

Thank you!

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