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RX590 crashing black screen when playing certain games.

Question asked by avarice13 on Sep 29, 2019

This has been an intermittent problem, it'll go away for a few weeks at a time and then resurface. I have the Fatboy RX590 8GB edition and it usually only occurs while I'm playing Final Fantasy XIV. Both my monitors will go black, flicker a few times and then go into sleep mode as if there is nothing to be displayed. The sound still plays and I can tell from the sounds that inputs from my keyboard still register so I know the game, and the rest of my PC has NOT crashed.

 

Here is my entire PC specs

Coolermaster Masterbox Pro 5 RGB case

Asus B450F motherboard

Ryzen 7 2700x with Wraith Prism cooler

16GB Gskill TridentZ DDR5 RGB RAM

Radeon RX590 8gb Fatboy graphics

 

Thank you!

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