AnsweredAssumed Answered

AMD A6-6310 APU with AMD Radeon R4 constant blue screens windows 8.1laptop, updating drivers attempts never complete.

Question asked by marko13 on Sep 28, 2019
Latest reply on Oct 2, 2019 by kingfish

system propertiesI get this dialog every time a few minutes after I start computer

I have tried to update drivers multiple times but the process will never complete

(trying the auto detect system on AMD.COM)

Somewhere I got a notice that driver such and such was incompletely installed or something like that

but I don't remember where I saw that

I get random blue screens referencing atikmdag.sys (usually)

I have just tried the TdrDelay workaround I found on this forum so will see if that helps but that was referencing a different system so don't know if it will apply in my case.

I searched for AMD A6-6310 APU with AMD Radeon R4 graphics 1.80 GHz but can't find any existing posts for that term.

Any help or advice?

Thanks,

Marko

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