AnsweredAssumed Answered

PC will not shutdown after installing Adrenalin 2019 Edition

Question asked by schvankus on Sep 25, 2019
Latest reply on Sep 25, 2019 by schvankus

AMD Ryzen 3 3200G

GA-A320M-S2H V2 

Latest firmware: F42


This is a new build. I installed Windows 10 and everything went fine. The computer turned off when I clicked on shutdown. Great!


Then I download the latest Radeon Vega 8 driver for the specific Ryzen 3 3200G from the AMD website, 19.9.2. 


The install went fine, but the computer will not shut down, only restart. Also, it won't go to sleep.


I rolled back the driver to the Microsoft Basic Display Adapter. The computer shuts down again.


I tried previous versions of the driver (19.8.1, 19.7.2) but have the same problem.


Any help would be appreciated.