pc shuts down when rx 5700 xt pcie 3.0

Discussion created by dragancz on Sep 21, 2019
Latest reply on Sep 23, 2019 by curse127

Sometimes when im loading in to the game (apex, space enginers etc.) computer just shut downs and cannot be turned on.. i need to turn off cumputer via psu.. i have 600w psu so it shouldnt be problem.. i tried to update bios a manually set from automatic pcie to pcie 3.0 but that didnt helped.. so i tried another pcie slot that is 2.0 2x4 and my graphic card worked fine even under heavy load..


driver version: 19.9.2

cpu: ryzen 1500x

motherboard: gigabyte ab350-gaming
connected 2 1080p monitors
1ssd + hdd
16gig ram
windows home edition latest version


what i have tried:
reinstalling windows
updating bios
changing psu and connecting gpu to 2x 12v lines
reinstalling drivers with ddu
i tried to watch temperatures and maximum was 80 celsius


only switching to another pcie that is 2.0. 2x4 helped