AnsweredAssumed Answered

RX 5700 crash issue

Question asked by dautomne_ on Sep 16, 2019
Latest reply on Sep 16, 2019 by alseu
Good morning, Good afternoon, Good night!
A few days ago I bought a Radeon RX 5700 Sapphire
pulse in order to replace my 1060 3Gb, and I'm
facing some problems. Among them, and perhaps most
importantly, random blue screens on windows 10 with
the following message:

"Video TDR Failure atikmpag.sys"

I've added the atikmpag.sys and atikmdag.sys to
System32 folder and it got a lot better.
But my system still crashes sometimes. I have tried
to reinstall windows a few times. Tried to reinstall
the AMD driver (19.9.2, 19.9.1, 19.7.5) and tried
to disable all possible software accelerations. No
success at all.  Is there anything else I can try?
My setup:
650W Corsair
Ryzen 7 3700X
Asus B450-f
Corsair 3200 2x8gb C16