AnsweredAssumed Answered

No AMD Grpahics driver is installed, or the AMD driver is not functioning properly...

Question asked by tonywoodhouse on Sep 11, 2019
Latest reply on Sep 18, 2019 by tonywoodhouse

My son's PC Radeon drivers have stopped working about 2 or 3 weeks ago.  He first reported his games were lagging very badly.  I'm on the PC now and when trying to open the Radeon Settings app I get the attached error message.  Device manager confirms the drivers are not working.  RX 570 on Windows 10


I've tried :-

  • uninstall and then re-install of Adrenalin 2019 19.5.2
  • Safe mode - AMD Clean up utility, then re-install of Adrenalin 19.5.2
  • Switch of Windows updates, Safe mode, DDU,  re-install of Adrenalin 19.5.2


None of them have helped, exactly the same problem each time.  Any suggestions please, I'm struggling to know what to try next?