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Cannot add second monitor Catalyst Ver. 15.7.1 Win7

Question asked by vincentbeaupre on Sep 9, 2019

I have purchased a second monitor but I cannot configure my system for 2 monitors.


When I go into Catalyst to add a monitor, both of my monitors are detected but I am prompted to task a new task. Whatever I open 1 or 2 task: Words, Excel, Email, etc, nothing happens. It like if Catalyst is frozen. Note that my main monitor works well but my second monitor is blank. The Eyefinity option is not accessible in Catalyst either.


Note that my graphic card is a Radeon HD 6800 series.


Can someone help?