AnsweredAssumed Answered

5700XT, 19.8.2 software constant crashing

Question asked by hundreds100 on Sep 2, 2019
Latest reply on Sep 3, 2019 by goodplay

Hey so I recently purchased a RX 5700 XT Sapphire Pulse edition, and I am having constant driver / system crashes. I have reinstalled my graphic and chipset drivers to no avail. The crashes constantly result in my screen going black and the application crashing or hanging forcing me to use Task Manager to end them. It is really frustrating when I am playing games only to be interrupted by these sorts of crashes, especially in competitive games like Dota 2. Is there any fix I can try for this or must I wait for new drivers. Have reinstalled Windows and the graphics drivers to no avail. The crahses themselves are very inconsistent sometimes I have days with no issues, and other times I can't be in a match of Dota for any longer than a couple of minutes before both my screens go black because Radeon software has crashed.

 

Specs:

R5 1600

Sapphire Pulse 5700 XT

16 GB Corsair Vengence 3200mhz DDR4

MSI B350M Mortar Arctic.

Radeon edition: 19.8.2

Outcomes