AnsweredAssumed Answered

Windows stuck at spinning Circles

Question asked by hirannor on Sep 1, 2019

Hello guys. So 2 weeks ago I just bought an MSI Radeon RX 5700 XT. Since I got this card the windows just stuck at spinning circles (freezed) randomly (Sometimes it's ok sometimes it's not, and it is really frustrating...). I'm using the latest radeon driver (19.8.2), and I've re-installed the window 10 several times. Before this card I owned an nvidia gtx 1060 card, but I didn't had such a problem like this. Firstly I thought something wrong with my memory, so I tried to ran memtest several times, but it was ok (0 errors). I've ran several diagnostic tools, was everything ok, Pulled every cabel, pc component off and on. If you guys more informations need just tell it and I will post it.

 

Here are the specifications:

Primary Monitor: 24" Dell SE2417HG (HDMI)
Secondary Monitor: 24" Dell SE2417HG (Display Port)
Motherboard: GIGABYTE GA-AX370-GAMING 3
CPU: AMD RYZEN 5 2600 AM4 3,4GHZ BOX
CPU cooler: Cooler Master Hyper 212 LED Turbo Red Cover
Memory: KINGSTON 16GB DDR4 2400MHZ
GPU: MSI Radeon RX 5700 XT 8G
HDD: WESTERN DIGITAL 1TB 5400RPM SATA-600 64MB BLUE WD10EZRZ
SSD: Western Digital 120GB M.2 2280 Green Series WDS120G2G0B

 

PSU: Cooler Master 600W MasterWatt Lite 80 Plus OEM

 

 

Operating System: Windows 10 Pro, 1903, 18362.329 build

GPU Driver: 19.8.2

 

BIOS is also upgraded to fresh one.


Best regards,
Mate

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