AnsweredAssumed Answered

R9 390x won't boot with driver later than Crimson 15.11

Question asked by superstu on Aug 29, 2019
Latest reply on Jun 23, 2020 by duijckaerts

Hi All. 


I've spent months trying to update my drivers past 15.11 but every time I do the drivers install, reboot and then nothing.. Blank screen, no boot, no signal. I then have to boot without the GPU plugged in, run the AMD cleanup utility in safemode and manually install the driver before restarting right back to where I am now.


Has anyone found a fix for this as I see a lot of people running R9 390X without issue on Windows 10.


Thanks all for your time



Operating System
Windows 10 Pro 64-bit
AMD FX-8350 30 °C
Vishera 32nm Technology
16.0GB Dual-Channel DDR3 @ 669MHz (9-9-9-24)
ASUSTeK Computer INC. M5A78L-M/USB3 (AM3R2) 42 °C (Latest firmware)
C27F591 (1920x1080@72Hz)
8192MB ATI AMD Radeon R9 390 Series (HP) 38 °C (R9 390X)
465GB Seagate ST500LT012-1DG142 ATA Device (SATA ) 32 °C
223GB SanDisk SDSSDHII240G ATA Device (SATA (SSD)) 34 °C
931GB Hitachi HDT721010SLA360 ATA Device (SATA ) 34 °C
465GB Western Digital WDC WD5000LPVT-24G33T1 ATA Device (SATA ) 28 °C
Optical Drives
No optical disk drives detected
High Definition Audio Device


Cooler master 700W