AnsweredAssumed Answered

Dota 2 crashing constantly on RX 580

Question asked by samuraiizack on Aug 24, 2019
Latest reply on Dec 14, 2019 by sheriff4444

Hey guys,

I've recently upgraded from an MSI GTX 1050 to a Gigabyte RX 580 8GB .

The transition was not smooth and had plenty of crashes and scares. Many of which have been fixed and stabilised by correcting settings, and/ or undervolting and underclocking the card through MSI Afterburner (Wattman kept resetting after rebooting).

What I cannot figure out is why this particular game constantly crashes under any API (DX 9, DX 11, Vulkan, and OpenGL), regardless of settings used. I get this weird artifacting (see attached) and crashes, some of which restart the driver, others lock the computer and have to be manually rebooted.
I am aware of the Unreal Engine crashes due to attempting to run Soul Cailbur 6 unsuccessfully (same artifacting screen).

Battlefield V and Tomb Raider run perfectly under DX 12 for hours. No issues with Mortal Kombat XL, Resident Evil 7, Resident Evil 2, or Tekken 7 either.

I've stress tested the system multiple times using Heaven benchmark, Superposition and OCCT. All ran perfectly with no errors.

First crash before undervolting/ underclocking and increasing power limit to +50%
Display driver crash now
OCCT test

I'm currently using the latest 19.8.1 Adrenalin driver.

CPU: Intel G4560
Mobo: MSI H110M
PSU: Antec VP600P
GPU: Gigabyte RX 580 8GB

Did not have any issues under any API using the default Intel HD graphics, nor the GTX 1050.

Anyone have this issue before, or ideas on how to resolve?