ProRender Materials Library not appearing in 3ds Max 2019

Discussion created by mysticvirus on Aug 21, 2019
Latest reply on Aug 26, 2019 by gerador20

Mostly just the title. After doing a clean reinstall of 3ds max since it was a bit messy, I haven't been able to get the ProRender material library to appear in 3ds max correctly. If it appears as a group in the Slate Editor, none of the BMP files are loaded, and all the materials are featureless grey and render black (on ProRender). In this case, I wasn't able to locate the BMP files, and was unable to find out where the installer is placing them by default. After installing and reinstalling a few times, they aren't appearing in the Slate Editor under any group at all.
Any suggestions?
Attached is what I was able to see on the best of my install attempts -- reloading the groups didn't do anything in this case.
It almost seems like the BMP files aren't installing.


Ryzen 7 1700
Radeon RX 590 8GB
Windows 10
3ds Max 2019