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X570 USB-C

Question asked by joergs1968 on Aug 16, 2019

Hello Community,


I do have a MSI Prestige X570 Creation motherboard with Windows 10 pro 64bit, version 1903
and the original AMD chipset drivers ( installed after installing Windows 10.


My problem is, that neither the USB3.2 gen.2 USB type-C connector on the back panel nor on the front panel are working!


please help!





Windows device manager only shows 3x "AMD USB 3.10 eXtensible-Hostcontroller 1.10 (Microsoft)",
but no entry for USB 3.20 -- is this expected?

the CPU is the new Ryzen 3900