AnsweredAssumed Answered


Question asked by ishaan on Aug 8, 2019
Latest reply on Aug 11, 2019 by ishaan
I am using windows 10 and I re-installed windows just few months ago. I was having some errors since I built my computer 2 years ago. The errors were related to GPU service called amdkmdap. To figure out what was happening I enabled boot log option and I saw that a component called dxkgrnl.sys was not loaded. My drivers are up to date and I flashed the BIOS to latest version but I still get the error. I used DDU and I always use WHQL certified updates. A sevice called NDProxy.sys is also having same issues. My specs are-
CPU-Ryzen 3 1200
GPU- RX 460 4GB
PSU-CX 450
OS-WINDOWS 1903 with lates updates
I have already installed directx components using web installer months ago so it should be something else causing issues.
 Also I am having problems booting in normal mode and windows is stuck at selective startup in ms config.