Bug report: "Your hardware settings have changed. Please reboot your computer for these changes to take effect !!" on every boot with any Catalysts AFTER 18.7.1

Discussion created by myne00 on Aug 9, 2019
Latest reply on Aug 12, 2019 by mstfbsrn980



Two problems.

1) Any driver after 18.7.1 causes that message on every boot.

2) If "AMD external events" service is disabled to fix that message, resuming from sleep results in the login screen appearing, logging in, and then the screen going black. The screen can be restored with a program called restart64.exe (which restarts the gpu drivers) and a hotkey.


Since the second only matters if the first is worked around, I decided to figure out when it started.


First: hardware.

z390, 8700, rx580


Drivers tested by... random narrowing down.

17.12.2 drivers don't have the issue.
18.3.2 nope.
18.12.3 yep
18.11.2 yep
18.9.2 yep
18.6.1 nope
18.8.2 yep
18.7.1 nope


So I believe something has changed in the code after July last year.  Probably in the AMD external events utility. 

I may test an old AMD external events utility with a new driver next.

Side note: it's pretty cool you name the drivers by their YY.M,release. Very nice.


Software: Win7, fully updated, some interesting inf mod drivers to get the z390 working and zero tools like afterburner, xtu, etc.


Extended hardware (devcon find *ven*)

PCI\VEN_8086&DEV_1539&SUBSYS_15391849&REV_03\4&3970A961&0&00E0: Intel(R) I211 Gigabit Network Connection
PCI\VEN_8086&DEV_A324&SUBSYS_A3241849&REV_10\3&11583659&0&FD: Intel(R) SPI (flash) Controller - A324
PCI\VEN_8086&DEV_A36F&SUBSYS_A36F1849&REV_10\3&11583659&0&A2: PCI standard RAM Controller
PCI\VEN_8086&DEV_15BC&SUBSYS_15BC1849&REV_10\3&11583659&0&FE: Intel(R) Ethernet Connection (7) I219-V
PCI\VEN_8086&DEV_A330&SUBSYS_A3301849&REV_F0\3&11583659&0&E8: Intel(R) PCI Express Root Port #9 - A330
PCI\VEN_8086&DEV_A379&SUBSYS_A3791849&REV_10\3&11583659&0&90: Intel(R) Thermal Subsystem - A379
PCI\VEN_8086&DEV_1901&SUBSYS_19011849&REV_07\3&11583659&0&08: Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) PCIe Controller (x16) - 1901
PCI\VEN_8086&DEV_A33D&SUBSYS_A33D1849&REV_F0\3&11583659&0&E0: Intel(R) PCI Express Root Port #6 - A33D
PCI\VEN_8086&DEV_24FB&SUBSYS_21108086&REV_10\4&1FDBC9C8&0&00E6: Intel(R) Dual Band Wireless-AC 3168
PCI\VEN_8086&DEV_A33E&SUBSYS_A33E1849&REV_F0\3&11583659&0&E6: Intel(R) PCI Express Root Port #7 - A33E
PCI\VEN_8086&DEV_A348&SUBSYS_58921849&REV_10\3&11583659&0&FB: High Definition Audio Controller
PCI\VEN_8086&DEV_3EC2&SUBSYS_3EC21849&REV_07\3&11583659&0&00: Intel(R) Host Bridge/DRAM Registers - 3EC2
PCI\VEN_8086&DEV_A352&SUBSYS_A3521849&REV_10\3&11583659&0&B8: Intel(R) C600+/C220+ series chipset SATA AHCI Controller
PCI\VEN_8086&DEV_A305&SUBSYS_A3051849&REV_10\3&11583659&0&F8: Intel(R) 300 Series Chipset Family LPC Controller - A305
PCI\VEN_8086&DEV_A360&SUBSYS_A3601849&REV_10\3&11583659&0&B0: Intel(R) Management Engine Interface - A360
PCI\VEN_8086&DEV_A323&SUBSYS_A3231849&REV_10\3&11583659&0&FC: Intel Device
PCI\VEN_8086&DEV_A36D&SUBSYS_A36D1849&REV_10\3&11583659&0&A0: Intel(R) USB 3.1 eXtensible Host Controller

PCI\VEN_1002&DEV_67DF&SUBSYS_E3661DA2&REV_E7\4&25438C51&0&0008: Radeon RX 580 Series

PCI\VEN_144D&DEV_A804&SUBSYS_A801144D&REV_00\4&3859C3A1&0&00E8: Samsung NVMe Controller

HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18495892&REV_1003\4&90B18BC&0&0001: Realtek High Definition Audio

PCI\VEN_1002&DEV_AAF0&SUBSYS_AAF01DA2&REV_00\4&25438C51&0&0108: High Definition Audio Controller

HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&176BF320&B&0001: AMD High Definition Audio Device