genmokai

Any AMD Driver install will crash the OS

Discussion created by genmokai on Aug 7, 2019
Latest reply on Aug 15, 2019 by genmokai

Hello,

I setup my machine after a short move. Launch steam or discord it crashed. I made sure nothing loaded on the next boot, can open anything. If I use discord crash, steam, crash or AMD radeon it crashes. I ran AVG, Bitdefender, verified windows nothing was found. I've run CHKDSK it completed the process and rebooted into the same problems. So I reinstalled windows.

 

Update: I just noticed I am not running SP2 I am presently getting those updates installed. (PC boots normally. Without a graphics driver)  I apologize for overlooking that.

 

Reinstalled Windows 7 64 bit Home twice, first time around I installed the newest drivers from AMD. Restart as it prompted me too. BSOD, Couldn't uninstall it without an error, and DDU cause something else? Anyway reinstalled the OS again. I chose to install an older version of AMD 19.4.1 It prompts me to restart, BSOD. I'm back in safemode to run the DDU shuffle. Then I can launch normally without a problem, as I am typing to you currently. This is a normal boot without AMD Drivers, I have steam and Discord open. I  never crashed in my BIOS, I can open and install and run any application, but if I install anything form the AMD drivers, Auto detection or specific definitions instantaneous issues.

 

What I've Done:

Checked all the components, CPU;s cooling unit H100iGTX is secure , Graphic cards (R9 290X Crossfired - NZXT to H55 for cooling) are as snug as they can be, all SATA connections I unplugged and re-plugged one at a time to make sure it was set. PSU connections are fine, PSU is tested no pin issues or voltage problems. RAM is seated securely.

 

I'm at a complete loss for what I can do here, any insight would be greatly appreciated.

Thank you for your time

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System Information
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Time of this report: 8/7/2019, 12:51:50
       Machine name: UNIT-IV-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
           Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
       System Model: To Be Filled By O.E.M.
               BIOS: BIOS Date: 06/03/16 10:42:50 Ver: 05.0000B
          Processor: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz (12 CPUs), ~3.3GHz
             Memory: 16384MB RAM
Available OS Memory: 16308MB RAM
          Page File: 2652MB used, 29959MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

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