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Drivers & Software

crok
Journeyman III
‎08-03-2019 01:04 PM

RAIDXpert2 reports hard drive as "removed"

I have suddenly lost the RAID 0 array on my system and had the RAID 1 marked as critical.  These are two arrays spanning the same two hard drives.  It appears that the second drive is no longer detected as part of the array.

My hardware is an Asus Crosshair VI Hero, which has been running fine in this configuration for over two years.  I have not disconnected any of the hard drives since building it, and the last time I opened the case was over 6 months ago.

I have a dual-boot of Windows and Linux; the latter is Debian but using the AMD rcraid driver.  I was running Linux when I first noticed the problem; I had booted it first thing in the morning and it was fine, then I suspended it when I went out.  After I resumed, I realised that one of the RAID 0 partitions was giving an I/O error.

Is there any way to force RAIDXpert2 to reassign the hard drive to the RAID arrays or do I need to rebuild both of them?

I have attached a screenshot showing the web GUI.

Preview file
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crok
Journeyman III
‎08-05-2019 12:07 PM

On Friday, the log showed:

CO: 1 GE: 1 NM: //./Core1/Route0/Device0 BN: 8.1.0-00026
CD: 0 CN: VSTOR CSN: 0x000040004b008590 KE: 00000000000000000000000000000000 BB: NONE MX: 0x0000000000000000
NP: 8 VI: 0x8590 DI: 0x1022 SVI: 0xf803 SDI: 0xffff ID: 0x0000859010220000
PD: 0 TY: Core ST: Online ID: 0x0000859010220000 NM: //./Core1/Route0/Device65535
PD: 1 TY: Disk ST: Online ID: 0x18d99f9434cfd35f NM: //./Core1/Route1/Device0 CD: 0 CH: 0 RT: 1 HD: 0 FE: 0x21ed001c GS: N SI: 0x000000048c400000 LS: 0x0000000000000000 TS: 0x0000000000000000 MO: ^ST10000DM0004 ^ SN: ^ ZA20AV54^ FW: SC60____ PT: 0x00000304
VI: NONE
PD: 2 TY: Disk ST: Online ID: 0x3f0247c76d5792ac NM: //./Core1/Route1/Device1 CD: 0 CH: 1 RT: 1 HD: 1 FE: 0x21ed001c GS: N SI: 0x000000048c400000 LS: 0x0000000000000000 TS: 0x0000000000000000 MO: ^ST10000DM0004 ^ SN: ^ ZA20ANNE^ FW: SC60____ PT: 0x00000304
VI: NONE
LD: 0 ST: NORMAL ID: 0x00007fce327f0894 NM: //./Core1/Route0/Device1 OSN: NONE RT: 0 HD: 1 SI: 0x0000000307ab5000 1ST: 2 2ND: 1 CA: RW TY: RAID0 GE: 0x00000008 TPST: 0x0000000000000000 TPSI: 0 TPC: 0.0000 TP: 20 TTY: NOT_ACTIVE TST: NOT_ACTIVE DS: 0 PRE: 0 AT: 0x0000 RC: 0 CF: 0x0000000000000000 CT: 0x0000000000000000 DP: NONE
LE: 0 RT: 1 HD: 0 ID: 0x18d99f9434cfd35f SO: 0x0000000000100000 SS: 0x0000000183d5f800 DO: 0x0000000000105000 DS: 0x0000000183d5a800 ER: NoError
LE: 1 RT: 1 HD: 1 ID: 0x3f0247c76d5792ac SO: 0x0000000000100000 SS: 0x0000000183d5f800 DO: 0x0000000000105000 DS: 0x0000000183d5a800 ER: NoError
PA: 0 RT: 0 HD: 65535 ID: 0x000040000000b105
LD: 1 ST: NORMAL ID: 0x00005e2f5b5e085a NM: //./Core1/Route0/Device2 OSN: NONE RT: 0 HD: 2 SI: 0x000000030859b800 1ST: 1 2ND: 2 CA: RW TY: RAID1 GE: 0x00000009 TPST: 0x0000000000000000 TPSI: 0 TPC: 0.0000 TP: 20 TTY: NOT_ACTIVE TST: COMPLETED DS: 0 PRE: 0 AT: 0x0001 RC: 0 CF: 0x0000000000000000 CT: 0x0000000000000000 DP: NONE
LE: 0 RT: 1 HD: 0 ID: 0x18d99f9434cfd35f SO: 0x0000000183e5f800 SS: 0x00000003085a0800 DO: 0x0000000183e64800 DS: 0x000000030859b800 ER: NoError
LE: 1 RT: 1 HD: 1 ID: 0x3f0247c76d5792ac SO: 0x0000000183e5f800 SS: 0x00000003085a0800 DO: 0x0000000183e64800 DS: 0x000000030859b800 ER: NoError
PA: 0 RT: 0 HD: 65535 ID: 0x000040000000b105

But it now shows:

CO: 1 GE: 1 NM: //./Core1/Route0/Device0 BN: 8.1.0-00026
CD: 0 CN: VSTOR CSN: 0x000040004b008590 KE: 00000000000000000000000000000000 BB: NONE MX: 0x0000000000000000
NP: 8 VI: 0x8590 DI: 0x1022 SVI: 0xf80d SDI: 0xffff ID: 0x0000859010220000
PD: 0 TY: Core ST: Online ID: 0x0000859010220000 NM: //./Core1/Route0/Device65535
PD: 1 TY: Disk ST: Online ID: 0x18d99f9434cfd35f NM: //./Core1/Route1/Device0 CD: 0 CH: 0 RT: 1 HD: 0 FE: 0x21ed001c GS: N SI: 0x000000048c400000 LS: 0x0000000000000000 TS: 0x0000000000000000 MO: ^ST10000DM0004 ^ SN: ^ ZA20AV54^ FW: SC60____ PT: 0x00000304
VI: NONE
PD: 2 TY: Disk ST: Online ID: 0x3f0247c76d5792ac NM: //./Core1/Route1/Device1 CD: 0 CH: 1 RT: 1 HD: 1 FE: 0x21ed001c GS: N SI: 0x000000048c400000 LS: 0x000000048c300000 TS: 0x000000048c300000 MO: ^ST10000DM0004 ^ SN: ^ ZA20ANNE^ FW: SC60____ PT: 0x00000304
VI: NONE
LD: 0 ST: OFFLINE ID: 0x00007fce327f0894 NM: //./Core1/Route0/Device1 OSN: NONE RT: 0 HD: 1 SI: 0x0000000307ab5000 1ST: 2 2ND: 1 CA: RW TY: RAID0 GE: 0x00000008 TPST: 0x0000000000000000 TPSI: 0 TPC: 0.0000 TP: 20 TTY: NOT_ACTIVE TST: NOT_ACTIVE DS: 0 PRE: 0 AT: 0x0000 RC: 0 CF: 0x0000000000000000 CT: 0x0000000000000000 DP: NONE
LE: 0 RT: 1 HD: 0 ID: 0x18d99f9434cfd35f SO: 0x0000000000100000 SS: 0x0000000183d5f800 DO: 0x0000000000105000 DS: 0x0000000183d5a800 ER: NoError
LE: 1 RT: 0 HD: 36864 ID: 0x0000000000000000 SO: 0x0000000000000000 SS: 0x0000000000000000 DO: 0x0000000000000000 DS: 0x0000000000000000 ER: Offline
PA: 0 RT: 0 HD: 65535 ID: 0x000040000000b105
LD: 1 ST: CRITICAL ID: 0x00005e2f5b5e085a NM: //./Core1/Route0/Device2 OSN: NONE RT: 0 HD: 2 SI: 0x000000030859b800 1ST: 1 2ND: 2 CA: RW TY: RAID1 GE: 0x00000009 TPST: 0x0000000000000000 TPSI: 0 TPC: 0.0000 TP: 20 TTY: NOT_ACTIVE TST: COMPLETED DS: 0 PRE: 0 AT: 0x0001 RC: 0 CF: 0x0000000000000000 CT: 0x0000000000000000 DP: NONE
LE: 0 RT: 1 HD: 0 ID: 0x18d99f9434cfd35f SO: 0x0000000183e5f800 SS: 0x00000003085a0800 DO: 0x0000000183e64800 DS: 0x000000030859b800 ER: NoError
LE: 1 RT: 0 HD: 36863 ID: 0x0000000000000000 SO: 0x0000000000000000 SS: 0x0000000000000000 DO: 0x0000000000000000 DS: 0x0000000000000000 ER: Fail_Offline
PA: 0 RT: 0 HD: 65535 ID: 0x000040000000b105

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