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Thread Stuck in device driver ACER NITRO 5 AMD FX 9830P RX 500

Question asked by nixuhou on Aug 2, 2019
Latest reply on Feb 16, 2020 by nixuhou

I've been using the lastest updates of AMD software and I got this problem today.

I have an ACER Nitro 5 AMD FX 9830P RADEON 7 and RX 500 series. I can play normally when I have the laptop pluged in but  if I try to use pluged off I get Thread Stuck in Device Driver  problem (you know that blue screen) I don't know what to do. I´m using windows 10.