AnsweredAssumed Answered

RX570 ITX won't install drivers

Question asked by nitko on Jul 31, 2019
Latest reply on Aug 2, 2019 by nitko

I bought a Sapphire Pulse RX570 ITX for my 3700x + B450M Mortar system. I installed the drivers, more specifically all three from here under Win10 64-bit: https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-570 , I tried uninstalling the previous AMD drivers, then installing new ones. Nothing. When I right-click on desktop, I don't have AMD Radeon settings anywhere. When I try to open AMD Radeon Settings from the start menu, I get an error saying "No AMD graphics driver is installed, or the AMD driver is not functioning properly". I've installed the drivers a hundred times already. Windows also says it can't detect the second monitor (a Wacom Cintiq 22HD), despite both monitors working and the tablet responding to pen movements. But they are duplicated. Moreover, when I use Ubuntu, both monitors work as they should, so clearly this isn't a hardware issue.

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