RX 5700 ultrawide 21:9 artifacts

Discussion created by konev on Jul 29, 2019
Latest reply on Sep 9, 2019 by johnny19734

Hello, Today I bought a Msi rx 5700 video card and noticed artifacts in Windows, programs and games. They look like strange stripes that appear and literally disappear right away.


What I tried to fix it:

- driver rollback to the old version (did not help).

- update back to the latest version (did not help).

- changed the display port wire to hdmi and back (did not help).

- changed hertz monitor from 75 to 60 and back (did not help).

- reset the monitor (just in case, did not help).

- I changed the resolution in the settings of Windows to 1920x1080 and it HELPED absolutely everywhere!


Some details:

- artifacts do not exactly depend on the load of the video card.

- most often they were in the interface than in 3D.


My computer: monitor lg 29” 21:9 2560x1080, cpu ryzen 5 2600x, ram 16gb 3000mhz, motherboard gigabyte aorus b450m.


And the last, not very important, but still in minecraft windows 10 edition for some reason, fps is locked for 30+ as if vsync is enabled.


Thank you for your attention, I hope this is a software problem, not a hardware or not?