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Win 10 1903 AMD Raid Drives unable to install

Discussion created by mortiii on Jul 28, 2019
Latest reply on Sep 8, 2019 by foxracinginc

Hi,

AMD Ryzen 9 3900x
MSI X570 Creation Prestige
BIOS Up to date
Windows 10 1903 newly installed not updated
AMD Raid Driver / Installer 9.2.0.120
Raid activated with RaidXpert (2 times Samsung V-Nand SSD 970 Pro NVMe M.2 on Raid 0)
Windows installed on single SSD

and it isnt possible to install the AMD Raid driver after Windows installation.

I´m allways getting the message:

"System configuration is not compatible for RAID drives or applications installation."

What i´m doing wrong?

Outcomes

lofi Jul 30, 2019 3:05 AM
AMD Ryzen
BIOS Up to date
Windows 10 1903 newly installed not updated
AMD Raid Driver / Installer 9.2.0.120
Windows installed on single SSD

Same problem.

No meaningful reaction from AMD support yet.
Remark: There is no W10 update 1809 on my PC, last version is 1803.
All attempts to install anything else then 1903 failed, 1809 is not offered.
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foxracinginc Sep 8, 2019 9:02 AM
Same here, Win10 1903 as well. Mine's migrated from an Intel X99 board, so I figured that's why it wouldn't install but apparently there's something else going on.
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foxracinginc Sep 8, 2019 12:57 PM
Just a quick follow-up... I had to deactivate CSM and set the board to UEFI boot mode, and change my SATA controller mode from AHCI to RAID. Software and drivers installed fine after that.
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