AnsweredAssumed Answered

Crashing, black screen - no signal D3D error

Question asked by fubister on Jul 27, 2019
Latest reply on Aug 29, 2019 by khraxxzul

Playing The Witcher 3 causes my the screen to go black (with no signal) and I have to restart or sometimes it crashes into Desktop, my system is up to date alongside with drivers, no mods no overclocking or anything everything is stock. I've also tried every option in Adrenalin software as well as DDU no luck. Please see attached DxDiag and game crash log. I'm also attaching crash screen from Life is Strange game. (Btw game like League of Legends works fine) I see a lot of people complaining about similar problems I would really appreciate a response from AMD acknowledging a problem.


Computer Type: Desktop - custom build.
GPU: PowerColor AMD Radeon RX 5700 XT 8GB GDDR6 (stock).
CPU: Ryzen 5 3600 (stock).
Motherboard: MSI x470 Gaming Plus.
RAM: 16GB (2x8GB) Corsair DDR4 Vengeance LPX Black, PC4-21300 (2666) (stock).
PSU: OCZ OCZ-ZS750W-UK ZS Series 750W 80+ Bronze +12V Rail.
Operating System & Version: Windows 10 Pro (fully updated).
GPU Drivers: Radeon software 19.7.3.
Chipset Drivers: v1.07.07.0725.