AnsweredAssumed Answered

AMD R9 M375 - Lenovo Z51-70 - Can't install AMD drivers after Windows reinstall - freeze and black screen

Question asked by bingoarun on Jul 22, 2019
Latest reply on Jul 23, 2019 by amdmatt

Windows version : Windows Build 18362.19h1_release.190318-1202
Laptop model number : Lenovo z51-70 80K6

 

After windows fresh installation, I am not able to install AMD drivers. While installing the screen freezes and after rebooting it is showing a black screen.

 

I tried both the version provided by lenovo for this laptop model - https://support.lenovo.com/in/en/downloads/ds103652

and the latest from AMD (Adrenalin 2019 Edition 19.5.2) and using their auto-detect tool.

I also tried to install from device manager.

All results in the same error.

 

Previously it happened 3 months back, I was able to overcome it by installing drivers from device manager and then install the latest from AMD. But this time nothing helps.  

 

If someone using the same model provide their AMD driver version number, it would be of great help. 

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