AnsweredAssumed Answered

rx vega 64 driver crashes

Question asked by pureinstinct on Jul 21, 2019
Latest reply on Oct 6, 2019 by acehax

The problem I have been facing for over a month now is that while gaming no matter the type of game open be it Minecraft or Monster Hunter World my pc will crash, as in, both of my monitors will go black for around 15-30 seconds where the displays will then lose signal, then they get the signal back and my game will have crashed and no longer show up on the screen, just an empty box of whatever I'm playing. I will get the notification that "Default Wattman settings have been restored due to an unexpected system failure". Afterwards I can keep using the computer to browse the internet and watch videos but as soon as I start playing another game the same thing happens. After a while, and I mean like after a few restarts of my computer or just not playing games for a couple hours, my computer will stop having that issue in which case I can play for days on end but only if I put the computer to Sleep at night instead of shutting it down because if I shut it down then the next time it gets turned on the same issues come back up again. This has happened ever since I upgraded my GPU from a Radeon RX 580 to the Radeon RX Vega 64. I have tried clean uninstalling the drivers with the Radeon Crimson settings titled RADEON SETTINGS on my computer a couple of time to no avail. I have changed the wires going into my card from a sing wire that connected both connectors to one wire for each one. I have separated those wires to their own rails on the PSU. I have pulled the card out and made sure there is no dust messing with anything. I have gone in the Wattman settings and set the Power Limit (%) slider all the way to the right at 50. I am running out of options but I want this card to work. Here are my specs: Motherboard: MSI X370 GAMING PRO CPU: AMD Ryzen 7 1700X (YD170XCCAEWOF) RAM: PNY Anarchy 2x8GB DDR4 2400MHz GPU: AMD Radeon RX Vega 64 ROG PSU: Corsair 850x (850w) Gold Fans: 3 120mm CPU Cooler: Corsair Hydro H60 AIO Liquid CPU Cooler, 120mm Radiator, 120mm Fan