AnsweredAssumed Answered

After installing the latest driver, color cycle

Question asked by takti on Jul 19, 2019
Latest reply on Dec 2, 2019 by takti

Just bought new setup today, installing the drivers is causing pains.

As soon as the software is "finishing" the installation screen goes black, white, red, green, blue and the cycle keeps on going. Tried re-installing drivers, keeps happening constantly, rebooting does not help either. Can replicate at will by trying to install drivers using AMDs own tools "win10-64bit-radeon-software-adrenalin-2019-edition-19.7.2-july16" or "radeon-software-adrenalin-2019-19.7.2-minimalsetup-190716_web".

Cannot find anything on the forums or by googling (other than a video where they advice to re-install drivers, not working)

Card works without drivers some what, hence I'm able to write this post, but shows in device manager as "Microsoft Basic Display Adapter".


OS: Win 10 Pro

CPU: AMD Ryzen 7 3800X

GPU: MSI Radeon RX 5700 XT 8G

RAM: G.Skill Ripjaws V DDR4 3200 Mhz 32Gt

MB: MSI MPG X570 Gaming Edge Wifi AM4 ATX