AnsweredAssumed Answered

RX 5700 XT crashes in Windows 7

Question asked by hidebumi on Jul 15, 2019
Latest reply on Jul 17, 2019 by osirismelb
  • Graphics Card
    • AMD RX 5700 XT
  • Operating System
    • Windows 7 SP1 64bit
  • Driver version installed
    • Radeon Software Adrenalin 2019 19.7.1
  • Motherboard + Bios Revision
    • ASRock X470 gaming itx/ac P1.80,  AGESA  PinnaclePI-AM4 1.0.0.6
  • CPU
    • AMD Ryzen 7 2700 @stock

The system occasionally crashes while booting up to Windows login screen, probably caused by faulty driver. Windows minidump files are attached. 

 

==================================================
Dump File : 071519-15147-01.dmp
Crash Time : 2019/7/15 15:59:47
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0`020d200d
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`11d04ead
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+8304
File Description : ATI Radeon Kernel Mode Driver
Product Name : ATI Radeon Family
Company : Advanced Micro Devices, Inc.
File Version : 26.20.13001.9005
Processor : x64
Crash Address : ntoskrnl.exe+93ca0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071519-15147-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 7601
Dump File Size : 279,240
Dump File Time : 2019/7/15 16:01:14
==================================================

 

==================================================
Dump File : 071519-12823-01.dmp
Crash Time : 2019/7/15 18:19:46
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0`0147100d
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`11cbfead
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+8304
File Description : ATI Radeon Kernel Mode Driver
Product Name : ATI Radeon Family
Company : Advanced Micro Devices, Inc.
File Version : 26.20.13001.9005
Processor : x64
Crash Address : ntoskrnl.exe+93ca0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071519-12823-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 7601
Dump File Size : 279,296
Dump File Time : 2019/7/15 18:20:28
==================================================

 

 

 

 

 

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