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nyambura
Journeyman III

Ryzen R7 1700 - Cooler not working

  • MOBO: MSI X470 Gaming Pro Carbon
  • CPU: R7 1700
  • RAM: TridentZ 3200
  • PSU: Seasonic 620 pro full modular
  • GPU: 2060 Gigabyte gaming pro oc

Ryzen's cooler doesn't work even the LED is turned off. checked the bios , tried to make my own graph of rpm per temperature but no luck.

the cooler is connected to CPU_FAN1

( added another simple fan to CPU_FAN1 ) and was spinning fine.

( added the cooler to any header on the motherboard ) didn't spin to any of them.

all parts brand new.

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2 Replies
dacq
Adept III

It's a dead fan.

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yes ive used my warranty to AMD and sent them video, now im waiting for response! 

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