R7 3700X not boosting at all

Discussion created by shanrai on Jul 10, 2019
Latest reply on Mar 24, 2020 by grymling



just received my R7 3700X and my MSI X570 Gaming Pro Carbon, but the CPU does not boost, it stays at 1.1 V & 3600 MHz all the time. I already tried resetting the bios, enabling PBO manually etc. .. nothing seems to work. 

Bios version is 7B93v11 (AMD ComboPI1.0.0.3a). 


Unfortunately Ryzen Master isn't an option, because everytime I run the program and try to set something it will just crash. After re-installing, it works for a short period, like 5-10 minutes, and then crashes, after that the behaviour is like explained above. 


Edit: I am just reinstalling the Windows 1903 update, lets see .. 


Edit 2: After reinstalling the update, the processor is still stuck @ 3.6 GHz 1.1V 


Edit 3: A program called "MSI Dragon Center" caused this. I initially installed it with all the drivers from the mainboard manufacturers site, after realizing that this program is just a tweaking tool I unistalled it but some parts of the code must have persisted that caused the CPU to not boost at all and caused AMD Ryzen Master to crash.