Wraith prism handle doesn't go down all the way

Discussion created by iswha on Jul 9, 2019
Latest reply on Jul 12, 2019 by c.robby

So i was installing my 3700x and wraith prism that came with it and i followed a guide on youtube and i clipped the one side in and then the other one, but when i tried pulling the handle from left to right it's like the handle couldn't go any further without breaking it and i mean it was close to breaking it. It looked like it was only pushing down one side.

I've already tried reseating the cpu and trying again with the cooler but nothing seems to work. And please don't say i need to push harder.