AnsweredAssumed Answered

AMD Wraith Prism not spinning

Question asked by robskiiino on Jun 23, 2019
Latest reply on Jun 15, 2020 by davids2jz

I have a new wraith prism cooler right out of the box that I used to swap out my old CPU cooler. When I switched over to the new cooler, it lights up but doesn't spin. It spun just one time for about 3 seconds and stopped and hasn't worked since. When I boot my machine I get a CPU Fan error. After troubleshooting I went over to best buy to grab another motherboard to test that as well. This time around i get a CPU Fan Speed error. When I go to the BIOS on both motherboards there is no CPU fan detected. Ive tried using system fan connectors to no avail. Im at my wits end, is my fan faulty? Thats kind of sad considering it never worked in the first place. Any help would be great


PC Specs

Motherboard: ASUS ROG Strix B450-F Gaming

Processor: AMD Ryzen 7 1700x

CPU Cooler; AMD Wraith Prism