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Looking for drivers for AMD-RAID Configuration SCSI Processor Device

Question asked by dgnuff on Jun 14, 2019
Latest reply on Jun 17, 2019 by dgnuff
  • AMD Graphics Card
    • None installed, not relevant to my issue
  • Desktop or Laptop System
    • Laptop.  Alienware 15 R5
  • Operating System
    • Windows 10 64bit Home.
  • Driver version installed
    • None currently
  • Display Devices
    • Intel HD 630, direct connect to screen, 1920x1080 60 Hz
    • Nvidia 1060, direct connect to screen, 1920x1080 60 Hz
  • Motherboard + Bios Revision
    • Dell Laptop Mobo, latest BIOS
    • Intel core i7 7820 HK
  • Power Supply Unit  Make, Model & Wattage
    • Dell 240 W Laptop power supply
  • RAM
    • 32GB


Yeah, I know what you're thinking - what's this guy doing here with an Intel CPU and an Nvidia GPU?


Please bear with me, the problem is with an AMD device as far as I can tell, and it's blocking the Windows 10 1903 update.  The update fails with a warning about "AMD Ryzen configured in SATA or NVMe RAID mode."  The attached screen cap shows both the device in device manager, and the error I'm getting.


I can't find a driver for this device anywhere.  Windows update turns up nothing, and there's nothing available on Dell's web page.  Searching AMD's web page also didn't show anything immediately, but hopefully someone can point me at the correct driver for this.


Note that the link provided by Microsoft in the warning popup did direct me to a driver here, but that failed to install because it correctly identified that I have an Intel CPU.


I'd like to try and get this fixed since it's a drop dead blocker for the 1903 upgrade.  Thanks for any help that can be provided.