arcticpanda

AMD Radeon HD 7800 series crashes when installing/using drivers

Discussion created by arcticpanda on Jun 9, 2019
Latest reply on Jun 10, 2019 by arcticpanda

Build Information (Desktop):

GPU - AMD Radeon HD 7800 series DirectCU II

OS - Windows 10 64bit version 1903

Display - Acer S220HQL 1920x1080 @50Hz, DVI to HDMI adapter

Motherboard - gigabyte h77n-wifi bios version F2

CPU - Intel Core I7-3770

PSU - I don't know

RAM - 8GB

 

When I either try to install or use the driver i already have installed the screen will go black and stay black, the monitor is still on as i can see the back-light but the screen is black with no mouse, i can boot into safe mode and disable the driver to get back to normal windows. When I try to boot with the drivers enabled the windows logo appears but then goes to the black screen. I have tried the drivers: 18.12.1.1, 19.4.1, 19.4.3, 19.5.2 and 19.6.1 with all of them being the adrenalin software. I have to installed the drivers for the AMD Radeon HD 7850 as they are the drivers when i tried the auto detect and the website doesn't have just 7800.

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