AnsweredAssumed Answered

Game (Total War) Cannot Find A Graphics Card

Question asked by samtalwar on Jun 1, 2019
Latest reply on Jun 4, 2019 by samtalwar

Hello,

 

I am not sure whether it is allowed to seek help here.

If it is not appropriate, please ignore my request.

 

https://www.bestbuy.com/site/hp-pavilion-gaming-desktop-amd-ryzen-5-series-8gb-memory-amd-radeon-rx-580-1tb-hard-drive-128gb-solid-state-drive-black/6280608.p?skuId=6280608

 

A few months ago, I bought a ready-made gaming desktop (linked above), as I know almost nothing about the computer.

Attached are graphics card information for your reference to minimize the need to see the link.

 

Today, I bought a newly released game: Total War Three Kingdoms and tried to play it.

But, the graphics card recognized by the game was not RX 580 which is specified in the above link.

 

 

Let me know if the game is the trouble maker. I will ask them about this issue.

But, I guess this may be related to the software of the graphics card

because my Radeon settings clearly indicate RX 580 is on my computer.

 

How can I have the game find out RX 580?

 

 

I would appreciate if anyone can tell me the solution.

 

Thank you

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