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Graphics Cards

winsloop
Journeyman III
‎05-26-2019 06:26 PM

Black screen while gaming

Hello everyone. I have AMD HD 7620G and 8670M graphics cards with AMD A10-4655M processor. The problem I'm facing is when I'm trying to play games I see nothing but a black screen. But I can hear the game is running smoothly behind. I updated drivers and have no heat problem: blowed the dust and changed thermal paste. I even tried underclocking GPU with MSI Afterburner. However, if I disable one of the graphics cards any game runs normally, but under poor performance. How can I solve this problem?

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fantasyequinox
Journeyman III
‎07-14-2020 01:12 AM

I get this problem constantly with my Sapphire Nitro+ Raedon 5700XT. Ive noticed the card cuts to black when it detects the darkness level is too low to be a game but many times I've just walked into a dark room and it cuts out completely to black. Please release a driver to fix this or disable the screen cutting to black entirely.

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