AnsweredAssumed Answered

AMD Radeon R6 M340dDX not working and how to fix it :D

Question asked by nitram151 on May 28, 2019
Latest reply on May 28, 2019 by nitram151

I have had an Asus computer the model is X555D. I have had some problems with the graphic card. which has the following specs if needed.

 

Specifications:

Color:
Black/Silver

Processor & Memory: 
AMD A10-8700P processor. This is a quad core processor with a clock speed of 1.8 GHz that can go all the way to 3.2 GHz.
8 GB of DDR3 RAM, 4 GB DDR3 + 4 GB DDR3 on board

Operating System: 
Windows 10 Home 64-Bit

Drives
256 GB SSD module
DVD RW

Graphics & Video: 
AMD Radeon R6 integrated graphics chip 
15.6 inch IPS LED screen with a Full HD 1920*1080 resolution and a standard 16:9 aspect ratio

Communications:
802.11ac WiFi
Bluetooth 4.0
Built-in webcam with microphone
Standard Notebook Keyboard
1 x 10/100/1000 Mbps Gigabit Ethernet (RJ-45)

Audio
1 x 1/8" (3.5 mm) Headphone/Microphone Combo Jack
Integrated Stereo Speakers
Microphones

Ports & Slots:
2x USB 3.0, 
1x USB 2.0, 
1x HDMI, 
1x VGA ports, 
1x Card Reader

Additional Information:
Dimensions: 15 x 10.1 x 1"
Approximate Weight: 4.56 lb

 

I have tried to install a new chipset, however that did not work. I would like some help on this matter please. 

Outcomes