AnsweredAssumed Answered

Cannot install Ryzen Master without drive C:

Question asked by southernislands on May 21, 2019
Latest reply on May 22, 2019 by misterj

OS: Windows 10 LTSC 2019

Processor: Ryzen 5 2600x

Chipset: B450

Configuration detail: Windows is installed in drive G:, and there is no drive C:. The first drive is drive D:

 

Step to reproduce:

Install Ryzen Master on a system that does not have drive C:

 

Expected behaviour:

Ryzen Master installer should give user the option to choose destination other than C: and install normally.

 

Actual behaviour:

1. The first step (extracting the msi package) fails first because there is no C:

2. Then users are presented with a dialog to choose the extraction destination.

3. After choosing a destination other than drive C:, it exits with a message "Cannot open logfiles because 'C:\XXXX.log' cannot be found"

4. Despite that, it did extract the msi package to user-selected location.

5. Manually opening the msi package yields "Error 1327, Invalid drive C:"

 

Thus, it is not possible to install Ryzen Master if there is no drive C:

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